Dashboard
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Collection
Ksh 29,571.00Total due - 0
Ksh 11,942.00Unpaid Due - 0
59.62%
Ksh 17,629.00Paid Today - 0
Ksh 1,004.00Arrears Collected - 0
Productivity
@0%% With Loans
0New Customers+
0Disbursed loans$
0Declined Loansx
Risk
W0%PAR
Ksh 0.00Total Arrears[]
Ksh 0.00Total NPL - 0 Loans[]
Ksh 0.00NPL Collected!
Borrowers for follow up
Unpaid installments due in the selected period, within your officer scope. Arrears retain the one-day grace period.
| Borrower | Phone | Unit | Weekly due | Expected | Paid | Weekly arrears | NPL | Due date | Final due | Loans |
|---|---|---|---|---|---|---|---|---|---|---|
| No follow-up borrowers loaded. | ||||||||||
Administration
JOYWAY MICRO SOLUTION LTD
Operational control center for users, roles, lending products, customers, branches, portfolio monitoring and reporting.
Today's OTPs
View active access codes and regenerate when a user has forgotten theirs.
| User # | Username | OTP | Delivery | Expires | Action |
|---|---|---|---|---|---|
| No OTPs loaded. | |||||
Showing 0 entries
Regional manager focus
Branch performance, customer growth, field officer productivity, arrears concentration, and exception follow-up.
Operations manager focus
Disbursement readiness, field activity, pending loans, customer creation quality, and operational exceptions.
Portfolio Reallocation
Move a departing agent's customers and loans to another active agent.
Finance manager focus
Cash collection, M-Pesa reconciliation, income statements, OLB movement, and portfolio value control.
Income per branch
| Branch | Loans | Principal | Interest income | OLB |
|---|
C2B Utility Statement
View and export M-Pesa Paybill utility entries by date range.
Recover missed C2B notifications
Fetch transactions from Safaricom Pull Transactions and send them through the same duplicate-safe reconciliation path. Safaricom only allows a maximum 48-hour period.
No utility statement imported.
| Receipt No. | Completion Time | Details | Opposite Party | Transaction Status | Currency | Withdrawn | Paid In | Balance | Operation | System Status | Posted Loan |
|---|---|---|---|---|---|---|---|---|---|---|---|
| No C2B utility statement loaded. | |||||||||||
Users
Manage staff accounts and assign system roles.
—Total users
—Active users
—Inactive users
Checking…System uptime
| Name | Username | National ID | Phone | Role | Branch | Unit | Payment right | Status | Actions |
|---|
Showing 0 users
Roles
Create and review access roles used across the system.
| Role | Dashboard | Scope | System | Status |
|---|
Loan types
Configure lending products, interest rates, terms and amount limits.
| Loan type | Interest | Method | Fees | Branches | Term | Minimum | Maximum | Status | Action |
|---|
Security logs
Detected suspicious activity and blocked requests. Detection does not confirm a breach. Times shown in Nairobi time.
Choose a date and refresh.
System Settings
Adjust live operational settings without changing program files.
Customer Onboarding
Register a new member/customer.
Prospect clients
Capture marketing contacts, responses and next visit dates.
| Client Name | Telephone | Business | Area | Response | Next Visit | Captured By | Unit | Captured At |
|---|---|---|---|---|---|---|---|---|
| No prospects loaded. | ||||||||
Branches
Manage branches and operating units.
| Branch | Units | Status |
|---|
Today's DisbursementToday
Ksh 0.00Total: 0 Loans
Ksh 0.00Average per loan
Loans Amount
No disbursements for today.
M-Pesa B2C disbursements
Loans remain awaiting disbursement until the M-Pesa result callback confirms success.
M-Pesa balance: No balance request completed.
| Loan | Customer | Account | Amount | Phone | Status | Attempt | Transaction ID | Result | Requested | Action |
|---|---|---|---|---|---|---|---|---|---|---|
| No B2C instructions loaded. | ||||||||||
| Name | Account Number | Wallet account | Branch | Unit | Phone | Alt Phone | ID Number | Address | Gender | Next of kin | Docs | Agent | Audit | Status | Action |
|---|
Customer Details
Profile, captured documents, approval status, and change history.
Loans
Apply for customer loans, review portfolio records, and approve pending applications.
| #Ref | Borrower | Product | Principal | Interest | OLB | Due Date | Weekly Due | Weekly Arrears | Status | Workflow | Unit | Agent | Action |
|---|
Loan Details
Application, workflow, guarantors, uploaded documents, and history.
Payments
Post Cash, Bank, and validated M-Pesa C2B payments.
Lookup customer and post payment
Use this section for a member with an active loan. The payment is applied directly to that loan.
Post payment to customer wallet
Use this for Cash, Bank, Cheque, or other non-C2B receipts, including members without an active loan. M-Pesa C2B remains automatic.
No manual wallet payment posted.
M-Pesa C2B statement upload
No statement uploaded.
Today's posted payments
| Receipt | Channel | Amount | Paid at | Loan | Borrower | RO | Validation |
|---|---|---|---|---|---|---|---|
| No payments posted today. | |||||||
M-Pesa C2B transactions
Latest Daraja callbacks, matched payments, and unmatched items for review.
| Serial Number | Status | Record Status | Mobile To Bank Terminal | MSISDN | Trans Amount | Trans ID | Bill Ref Number | Trans Time | KYC Info | Business ShortCode | Third Party Trans ID | Invoice Number | Org Account Balance | Loan OLB | Exception Message | Corrected Account | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| No M-Pesa transactions loaded. | |||||||||||||||||
SMS History
Monitor manual and automatic Mobitech delivery submissions.
Message history
Manual and automatic SMS submissions.
| Created | Recipient | Mobile | Category | Message | Status | Provider reference | Details | Created by |
|---|
Create SMS
Compose a message, find customers and add them to the recipient list.
Report generation
Select a report and generate an export-ready result table.
Report Filter
Select Report
No report generated
Select report filters and click generate.
Select report filters and click generate.
| Report | Category | Date range | Status |
|---|---|---|---|
| No rows to display. | |||
Income Statement
Generate income statement by organization, branch, or relationship officer.
No income statement generated
Select filters and click generate.
Select filters and click generate.
| Income statement | Status |
|---|---|
| No rows to display. | |